Terms & Conditions

01. Acceptance of Terms & Agency Identity

Welcome to HandiAds ("HandiAds", "we", "us", or "our") — Your Partner in Digital Dominance. HandiAds is a premier performance marketing and digital engineering agency founded by Hiten Patadiya, with headquarters located in Anjar, Kachchh, Gujarat, India, and officially registered under the Micro, Small & Medium Enterprises (MSME) framework of the Government of India.

By accessing our website (www.handiads.com), booking consultation meetings via our scheduling engine, submitting inquiry forms, or entering into a contractual engagement with HandiAds, you ("Client", "User", "you") explicitly accept and agree to comply with these Terms and Conditions. If you do not agree to these terms, please discontinue use of our site and services immediately.

02. Scope of Services

HandiAds provides enterprise digital marketing, creative production, and technical services including but not limited to:

• Performance Advertising: Meta Ads (Facebook & Instagram), Google Ads (Search, Shopping, Performance Max, Display), and YouTube Video Ads.
• Influencer Marketing & Creator Collaborations: Influencer scouting, creator contract negotiation, barter and paid brand endorsements, co-branded reel promotions, and performance trackable coupon campaigns.
• Sales Funnel Architecture: Landing page design, conversion rate optimization (CRO), split-testing, and checkout friction reduction.
• Full Content Production & Editing: 4K commercial reels, viral short-form editing, hook testing, motion graphics, and creator UGC coordination.
• Technical & Web Development: Custom responsive web applications, e-commerce storefronts, SaaS architecture, and high-speed web infrastructure.
• Ad-Tech & Tracking Engineering: Server-side Meta Conversions API (CAPI), Google Analytics 4 (GA4), Server GTM, and CRM pipeline attribution.
• AI Agents & Workflow Automations: WhatsApp business bots, customer lifecycle automations, and operational AI agents.

03. Third-Party Ad Networks & Algorithm Policies

Our services involve operating within third-party advertising platforms, including Meta Platforms (Facebook, Instagram, WhatsApp), Google LLC (Google Ads, YouTube, Google Analytics, Google Tag Manager), and respective cloud hosting infrastructures.

04. Performance Projections & Mathematical Disclaimers

Any case studies, ROAS figures (such as 4.2x to 9.8x returns), revenue numbers, or audit calculators shown on our website, pitch presentations, or proposals represent historical achievements generated for specific client accounts under specific market conditions, ad spend levels, and product-market fit.

Digital advertising inherently depends on factors outside agency control, including client product quality, inventory fulfillment, shipping times, website server uptime, and external macroeconomic competition. HandiAds provides strategic execution of the highest standard, but cannot guarantee future revenue, exact sales volume, or specific profit outcomes.

05. Client Responsibilities & Account Security

To ensure seamless campaign launch and optimal results, clients agree to:

• Provide prompt agency access to Meta Business Manager, Google Ads accounts, and analytics via official partner invite protocols (never sharing unverified master passwords).
• Maintain sufficient and active billing payment methods on ad networks (Meta and Google) to prevent campaign disruption.
• Deliver brand assets, product samples, or approvals within agreed review turnaround periods.
• Ensure that all promoted products, claims, and certifications comply with applicable consumer protection and advertising standards.

06. Fees, Billing & Invoicing

Retainers, management fees, performance bonuses, and development projects are billed according to individual Master Service Agreements (MSA) or Statements of Work (SOW). HandiAds is a fully GST compliant agency registered under Indian tax regulations. All invoices issued in India comply with statutory 18% GST guidelines.

Invoices must be cleared within the designated payment window specified on the invoice. Failure to settle invoices in a timely manner may result in temporary suspension of media buying management or creative production until accounts are current.

07. Transparent Refund Policy

HandiAds operates with complete commercial transparency. In the event of early termination or dispute regarding retainer services:

• Services utilized under 10 days: The client will be billed prorated only for the specific active operational days utilized.
• Services utilized beyond 10 days: Billed at a half-month operational rate to cover dedicated media buying, strategy design, and creative staffing costs incurred.
• Processing Timeline: Approved refunds are credited to the original payment channel within T+4 business days following formal sign-off.
• Digital Goods & Downloadables: Digital eBooks, pre-built video template packs, or proprietary prompt libraries delivered digitally are non-refundable once accessed.

08. Intellectual Property & Creative Ownership

Upon complete payment of all project fees, the client obtains full commercial ownership of final custom ad creatives, delivered video files, designed landing page code, and brand copy created specifically for their campaigns.

HandiAds retains ownership of proprietary internal frameworks, reusable code modules, automation scripts, and preliminary unselected concepts. HandiAds reserves the right to showcase finalized non-confidential creatives and anonymized performance metrics in case studies, unless a specific non-disclosure agreement (NDA) prohibits public portfolio attribution.

09. Governing Law & Legal Jurisdiction

These Terms and Conditions shall be construed and governed in accordance with the laws of the Republic of India. In the event of any legal dispute, claim, or difference arising under or in connection with these terms, the courts located in Anjar / Bhuj (Kachchh District), Gujarat, India shall possess exclusive jurisdiction.

10. Official Contact & Communication Details

For any questions regarding these Terms or formal notices, please contact: